Responsible Gaming

11bat Responsible Gaming — Safe, Healthy & Enjoyable Gaming Habits

Gaming is entertainment — and when you keep that in mind, it stays genuinely fun. 11bat wants you to always play in control, with a smile.

18+ only
Limit-Setting Tools
Self-Exclusion Available
11bat's Responsible Gaming Commitment
We encourage gaming as entertainment, not as a source of income
We help members set deposit limits and session time limits
We do not allow anyone under 18 to create an account
We offer voluntary self-exclusion to anyone showing signs of addiction
We guide you to professional help for gaming-related problems
We provide members with the ability to review their gaming history

What does responsible gaming mean?

Responsible Gaming means enjoying gaming or betting without letting it negatively affect your life, family, or finances. 11bat believes that by following a few simple rules, every member can keep gaming fun — and never let it become a problem.

Online gaming is growing in popularity across Bangladesh, and with that, some people are falling into gaming addiction. That's a reality we can't ignore. But with the right awareness and timely action, it's a problem that can be avoided. 11bat wants to make that path easier for you.

Remember — if at any point before or during play on 11bat the game stops feeling fun or starts feeling stressful, that's your signal to stop. Make full use of all of 11bat's responsible gaming features.

Key Points

Gaming = entertainment. Chasing losses by betting more is not responsible gaming. Whenever that urge arises, reach out to 11bat support.

Golden Rules of Responsible Gaming

Before playing on 11bat, ask yourself: Am I only playing with money I can afford to lose? Have I set a time limit for my session? Can I stay calm if I lose? If your answer to all three is yes, you're on the right track.

Never bet with borrowed money, household funds, or your savings. This isn't just a rule — it's a responsibility to your family. 11bat respects that responsibility and helps members stay mindful.

How does 11bat help you?

11bat is more than a gaming platform — it's a responsible community. Our system can automatically detect unusual gaming patterns. If any member's behaviour raises concern, our team actively reaches out to offer support.

You can enable deposit limits, betting limits, time limits, or self-exclusion directly from your 11bat account settings. Using these tools isn't a sign of weakness — it takes real courage.


11bat's Responsible Gaming Features

Our tools to keep your gaming experience safe and in control

Set Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Once a limit is set, it cannot be raised easily — and that's exactly what keeps you protected.
Time Limits & Reminders
Decide in advance how long you'll play each day. Once your limit is reached, 11bat will automatically end your session — on your behalf.
Cool-Off feature
Need to cool down? Temporarily close your account for 24 hours, 7 days, or 30 days. You won't be able to log in during this period.
Permanent Self-Exclusion
Need a longer break from gaming? Close your account for anywhere between 6 months and 5 years. During this period, you won't receive any promotional messages.
Gaming history review
View your complete gaming history, win/loss record, and spending details at any time. Understand your own patterns for yourself.
24/7 Responsible Gaming Support
11bat's dedicated gaming support team is available anytime in Bengali — no judgment, just help.

Recognize the warning signs

If you notice any of the signs below, don't wait — get help now

You feel the urge to bet more to chase losses and win back money you've lost.
You've tried to stop gaming but can't seem to, and you keep coming back.
Gaming feels more important to you than family, friends, or work.
You're borrowing money for gaming or lying to your family about it.
You feel restless, irritable, or anxious when you're not gaming.
I need to spend more time or money than before to get the same enjoyment.
I'm having trouble sleeping, eating, or staying focused at work.
You're facing financial difficulties as a result of gaming.
Remember

If even one of these signs applies to you — act now. Enable self-exclusion on 11bat and seek professional help.

Set your own limits

Stick to these four limits and gaming will always stay fun

💰
Financial limits
Do not spend more than 20% of your monthly entertainment budget on gaming.
Time Limit
Keep your daily gaming sessions to a maximum of 1–2 hours.
🧠
Emotional limits
Never bet when you're feeling angry, sad, or under stress.
🎯
Target Limit
Set a rule to end your session once you've reached a set win or loss amount.

How easy is it to set a limit?

1
Log in to your account
Go to your 11bat profile.
2
Go to the Responsible Gaming section
You'll find this option in the profile menu.
3
Choose your preferred limit
Deposit, time, or self-exclusion — whichever you need.
4
Confirm Limit
The limit takes effect immediately after OTP verification.

Check yourself

Answer the questions below honestly — this is just for you

Check all statements that apply to you:

✅ You're in good shape! Your gaming habits appear to still be under control. Even so, stay cautious and make use of 11bat's limit-setting features.

⚠️ Attention needed! Your answers suggest that gaming may be having a negative impact on your life. Please enable self-exclusion on 11bat and reach out to our support team.


Minor Protection

Only individuals aged 18 or above may open an account on 11bat. For us, this isn't just a rule — it's an ethical responsibility.

If parents want to prevent their child from accessing 11bat, they can use parental control software on their devices. 11bat fully supports this approach.

🛡️
KYC age verification
Age verification is mandatory at registration and upon the first withdrawal.
🔍
Automatic detection
Accounts with a suspicious age are automatically flagged.
📞
Guardian report
If you have concerns, reach out to support@11bat.ws and we'll act promptly.
Help & Contact
11bat Live Support
24/7 Chat
Email support
support@11bat.ws
Response time
2–5 Minutes
Support Language
Bengali & English
Gaming Counselling
Free
Emergency help

If you or someone you know is struggling with gaming addiction, contact 11bat support right away. We're here to help, not to judge.


Questions about responsible gaming

Answers to the most frequently asked questions

No, your balance remains safe when self-exclusion is active. Once the self-exclusion period ends or your account is reactivated, you will have full access to your balance. Self-exclusion only stops new betting — it never touches your funds.

No, you cannot increase it at will. To raise your deposit limit, you must submit a request at least 7 days in advance, and it will be reviewed by 11bat. Decreases, however, take effect immediately. This policy exists to protect you.

Start by contacting 11bat support — we'll point you in the right direction. For mental health services in Bangladesh, you can visit the National Institute of Mental Health (NIMH) or a local mental health professional. Reaching out and asking for help takes real courage.

Absolutely not. 11bat strictly prohibits anyone under 18 from creating or using an account. Age verification is mandatory during KYC. If you suspect your child has created an account, contact support@11bat.ws immediately.

No. Gaming or betting should not be seen as a reliable source of income. Mathematically, the odds are not in your favor over the long run in any game. Treat it as entertainment — just like spending money at the cinema. A win is a bonus; a loss is still entertainment.

🎯

Play responsibly, play with enjoyment

Register on 11bat and use our responsible gaming tools for a safe and enjoyable experience.

Responsible Gaming Set Limits 24/7 Support 18+ only

If you need help, contact us at support@11bat.ws. We're here for you.

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